Naibin Plumbing & Drain LLC
Review Summary
- Positive: Prompt response times, efficient service, knowledgeable technicians, clear explanations, respectful and professional conduct, reasonable pricing, good value, emergency service available, and effective drain cleaning.
- Negative: One customer was dissatisfied with a replacement shower handle (poor quality/lack of communication) and high cost.

Reviews
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(15 reviews)
jennifer ing
July 28, 2023
I called with an emergency as my shower handle broke while the shower was running. I had water pouring out and needed a plumber ASAP. They came out in a timely manner, which I appreciated. Everything was relatively fine until they replaced my handle. I had a nice handle before and it was replaced with an absolutely ridiculous knob... it's not even close to comparable. After paying $650 (which seemed high) to have the knob replaced, I now have to buy my own replacement and try to install it myself. I can't keep this hideous alternative. I was told the brand I had was hard to find, but I'm frustrated that there was no communication or attempt to talk about options or what replacement I would like instead. I spent too much money to now have to deal with this myself. At least I don't have the water running and that was done expeditiously, so I appreciate that.
wuzzdaddy68
We recently moved in to a 4-year old home and noted a leaking toilet and a wobbly kitchen sink. Edman responded to our call quickly, worked with the home warranty company, and gave us a quote for repair. He arrived on time, was very careful and respectful, fixed the problems, and cleaned up after the work was completed. We will definitely reach out to him if we have other plumbing issues.
JUAN Diaz
Called Naibin Plumbing for estimate to replace ,repair rusty water meter union, defective Main water shut off valve, and related PVC pipeline. The appointment was on time, gave detail explanation, on cost, availability on length time of repairs. The technician was knowledgeable, friendly, great customer service, thus schedule a return visit for next week. Will recommend and use their services in the future.
Kate Dobson
Edmund was prompt, professional, on time, and great value. I needed the water in my fridge hooked up. He had to go into the quite literal crawl space under the house and basically build it off the main. Really great work. While he was here I also had him install a new shower head. Really great company.
Ross Avilla
They did a great job unclogging my kitchen sink. They text me back with an appointment time soon after I contacted them on the Thumbtack app. They fixed it the next day in less than an hour and were very reasonably priced. Very prompt and professional.
Karen Baker
Edman was on time and explained the problem clearly. When a little issue persisted, he returned to correct it. I would definitely use Naibin Plumbing again and recommend them highly.
Irvis Orozco
Great service. They came to our place during a late call emergency and fixed our issue.
Julian Perez
I left an email and he called me in less than 5 minutes he was able to work with my work schedule and did a great job cleaned my whole drain around my house to insure it was clean and clear gave me some good advise aswell